In the introduction to his book 'Kaizen in Public Administration. A Necessary Reform in Romania' launched the other day at the local Gaudeamus Radio Romania Book Fair, Buzau city mayor Constantin Toma points out that "due to the poorly performing and immensely costly Romanian public system, as well as due to the excessive centralization of decisions in Bucharest, our country's progress is stalled."
The book written by Constantin Toma under the guidance of managing director of Kaizen Institute Romania Julien Bratu deals with the implementation of the Japanese Kaizen management system in the local public administration.
"This book 'Kaizen in Public Administration. A Necessary Reform in Romania' covers the last seven years in the history of Buzau. Without implementing this modern management at the Buzau City Hall we wouldn't have achieved the special results we had. When I took over as a mayor in 2016, I asked for a financial report from the Economy Department - it was a disaster. After a year or so of applying managerial but rather dictatorial methods - I use this word with good reason - because we had to get things going, the idea occurred to me to implement this management system in public administration. I wasn't aware of the Kaizen method having been applied anywhere else. I contacted Mr. Julien Bratu, the managing director of Kaizen Institute Romania, in hopes he could give us some ideas," Constantin Toma declared on the occasion of the launch.
After the phased implementation of Kaizen measures in the city hall's activity, the results, according to the author, materialized in larger amounts collected to the local budget and a higher efficiency of the administrative act, which translated in a massive slash of the response time to the official requests of citizens and companies, while the number of employees was cut by 30%; the mayoralty's own incomes increased by over 20 million euros, and the amount of European funding for public investments increased from 0 euros in 2016 to 422 million euros in September 2023.
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